Managing Conflict – The Fundamentals
This conflict management workshop is aimed at those looking to gain a better understanding of the sources of conflict, when to expect conflict and how best to handle conflict if and when it arises.
In this 90-minute fundamentals workshop you will:
- Understand the different types of conflict and their sources
- Explore the effects that different behaviours have in conflict situations
- Learn how to influence others and progress through conflict to resolution
Meet the Trainer
Daryl has always had a drive to push people to achieve their potential, and surrounds himself with other which help him do the same. His time as a commercial manager at Marks & Spencer gave him a great grounding in people management, communication and customer service.
For the past 7 years, Daryl has worked as a FE (Further Education) consultant, supporting collages, businesses and training companies to build teams, design training programmes and deliver bite size workshops through to degree level qualifications. These roles have seen him work with a vast range of individuals from clients of the Jobcentre Plus, through public sector professionals and the high-performance teams of major high street banks.
Drawing from his own experiences Daryl has an engaging and passionate approach to his delivery style and feels it important to signpost how knowledge and theory can be put into practise in the real world.
People who have attended workshops with Daryl say they have enjoyed the learner experience, been encouraged to push past their perceived barriers and now look at their personal development from a new perspective.